Customer Feedback

We really value your feedback and love hearing about your fabulous occasions!
Based on 42389 reviews
76%
(32046)
9%
(3745)
6%
(2666)
2%
(1000)
7%
(2932)
Incredible

This cake was absolutely delicious. The softest sponge layers with a beautiful subtle rose and elderflower flavour. I loved that it wasn’t overwhelmingly sweet like a lot of cakes are these days. Really impressed and will be buying again.

Elderflower & Rose Garden Cake

All the guests thoroughly enjoyed the cake. It was really delicate and moist and beautifully decorated too. Full of praise for picking this cake.

Great cake - better than expected

I really enjoyed this cake, considering I also bought it without knowing it is vegan. It is surprisingly not too dry and very flavourful. I would buy it again and recommend it for those looking for vegan cake options

Dubai Chocolate Cake with pistachio cream, pistachios acd more .

Ordered this beautiful chocolate pistachio cake from Patisserie Valerie for my grandsons birthday and he
loved this rich chocolate pistachio cake delicious ,
the family and friends were all praise for it .
This is the third time I am ordering for the family and I have no words enough to thank patisserie -Valerie .
She never disappoints , from the the order to the quality , packing , delivery , display , simply awesome thank you Valerie pls open an outlet in Sydney , Blessings .

Hi Maria!

Thank you so much for your lovely review of our Dubai Chocolate Cake. We are thrilled to hear that your grandson enjoyed it for his birthday and that your family and friends were all impressed. We take pride in providing high-quality and delicious cakes, and we are delighted to have your continued support. We will definitely consider opening an outlet in Sydney, and we hope to have the opportunity to serve you again in the future.

Kind regards, The PV Team

Chocolate heaven

Orders for my daughters birthday, a lovely light gataux type chocolate cake, tasted delicious and a hit with everyone.

Hi Rach! Thank you for taking the time to leave such a sweet review. We're thrilled to hear that our Chocolate Football Cake was a hit at your daughter's birthday. It's always a pleasure to bring a little taste of chocolate heaven to special occasions. We hope to see you again soon! Kind regards, The PV Team

Delicolious Wedding cake

Absolutely delicious and beautifully designed! A perfect five-star wedding cake that wowed our guests.

Hi Carol!

Thank you for your wonderful review! We are thrilled to hear that our Classic Fruit Pie Box was a hit at your wedding. Our team takes pride in creating delicious and beautifully designed products, and we are so glad to hear that it made a great impression on your guests. Thank you for choosing our product for your special day. Wishing you all the best!

Kind regards, The PV Team

Lovely cake .

The cake was amazing & fabulous chocolate & nut taste . It was a lovely birthday cake surprise. I would definitely recommend.

Hi Penny! Thank you for taking the time to leave us such a lovely review! We are thrilled to hear that you enjoyed our Luxury Nutella Crunch Dome Cake for your special occasion. Our team takes pride in creating delicious and memorable cakes for our customers. We appreciate your recommendation and hope to see you again soon! Kind regards, The PV Team

Birthday cake

Cake arrived on time and was very delicious i have orderd before

Hi there! Thank you so much for your kind review. We're thrilled to hear that our Pistachio and Raspberry Delight Cake was a hit for your birthday celebration. We strive to deliver delicious and timely cakes, and we're glad we were able to meet your expectations. We appreciate your continued support and hope to bake for you again in the future. Have a wonderful day! Kind regards, The PV Team

Fantastic

Recently had this cake for my twins birthday , they loved it ! , cake was so moist and light. Tasted fantastic , everyone enjoyed

Hi Katie! Thank you so much for your lovely feedback! We’re thrilled to hear that Noah and Arthur enjoyed our Ice Cream Sundae Cake for their 7th birthday. It’s wonderful to know that everyone loved the cake’s moist and delicious texture.

We truly appreciate you choosing us to be part of their special celebration and hope to have the pleasure of baking for you again soon! Kind regards, The PV Team

Delux Autumn Brownie

A gift which recipient is delighted with - particularly likes the cinnamon flavour.
Shout out to customer service who handled a delivery issue with amazing speed and courtesy.
Will definitely buy again!

Hi Gillian! Thank you for your wonderful review of our Deluxe Autumn Brownies! We're so glad to hear that the recipient enjoyed the cinnamon flavor and that our customer service team was able to assist with any delivery issues quickly and courteously. We appreciate your support and look forward to providing you with more delicious treats in the future. Have a sweet day! Kind regards, The PV Team

H
Ice Cream Sundae Cake
Hannah favell
Wow

Looks amazing
Tastes amazing. Looks like we are going to be regulars now

Hi Hannah!

Thank you so much for your fantastic review! We are thrilled to hear that you loved our Ice Cream Sundae Cake. We would be more than happy to have you as regulars. See you soon for more delicious treats!

Kind regards, The PV Team

Best cake ever

I get this cake all the time, i love forêt noir and patisserie Valerie masters it 👍🏻

Hi Ania! Thank you for your review! We are thrilled to hear that you love our Black Forest Gateau. We strive to perfect our patisserie and are glad to know we have succeeded in your eyes. Thank you for choosing Patisserie Valerie. :) Kind regards, The PV Team

Great new taste in cake

Delicious and refreshing, not too sweet, just the right balance of tartness and sugar. Cinnamon flavour great. Well done PatVal.

Hi there! Thank you so much for leaving such a lovely review for our Spiced Apple & Cinnamon Cake. We're thrilled to hear that you enjoyed the new taste and found it to be delicious and refreshing. We definitely agree that the balance of tartness and sugar, as well as the cinnamon flavor, make it a standout cake. We'll be sure to pass along your compliments to PatVal. Thanks again for your support! Kind regards, The PV Team

5 stars 👌

We bought this for my daughter's cake.
She really love and enjoy her cake.
She quotes: 'Beautiful flavour, perfect for an autumn birthday treat'.
And, we all enjoy it too! A delicious cake and the cinnamon in it was lovely 👏🎉

Hi Rosida! Thank you for taking the time to leave such a lovely review. We're so glad to hear that your daughter enjoyed her Spiced Apple & Cinnamon Cake for her birthday. We agree, it's the perfect autumn treat! We're happy that the cinnamon added that extra touch of deliciousness. Thanks for choosing our product and for being a fan. Happy baking! Kind regards, The PV Team

Exceptional!

We ordered this cake for our daughter's birthday and I must say we are truly impressed by the cake and the service. Everyone enjoyed the cake and wanted to know where we had ordered this from. There was nothing to fault including the delivery. Hats off to the entire team. We look forward to tasting more of your cakes. xx

Hi Ruth! Thank you so much for your kind words! We are delighted to hear that our Mango & Passionfruit Cake was a hit at your daughter's birthday. It's great to know that our cake and service left a lasting impression. We appreciate your support and look forward to serving you again in the future. Kind regards, The PV Team

Golden Honey Slice cake

Absolutely melt in the mouth delicious, delivered as promised. Loved it

Hi there! Thank you for your kind review of our Golden Honey Slice Cake! We are thrilled to hear that it was melt-in-your-mouth delicious and that it arrived as promised. We appreciate your support and hope to serve you again soon. Kind regards, The PV Team

K
Red Velvet Cake
Komal Saeed
Amazing

The red velvet cake I ordered for my daughter’s birthday was amazing.
It was fresh, properly packaged and delivered.
The taste was really good.
I would order again.
Highly recommended.

Hi Komal, thank you for taking the time to leave such a kind review! We are thrilled to hear that our Red Velvet Cake was a hit for your daughter's birthday. We take great care in packaging and delivering our products to ensure freshness and taste. We appreciate your recommendation and we would be happy to serve you again in the future. Have a wonderful day! Kind regards, The PV Team

Delicious! 😋

This is the second time I have ordered this cake and it didn’t disappoint. Black Forest gateau is a nostalgic favourite of my brothers and mine so for a family get together. It had to be done!!! Flavourful, moist but not sickly sweet. Just the right balance. Tasted so fresh. Thank you.

Hi Rupal! Thank you for your wonderful review! We are so glad to hear that you and your family enjoyed our Black Forest Gateau. We strive to maintain the perfect balance of flavor and freshness in all of our products. We appreciate your continued support and look forward to serving you again in the future. Kind regards, The PV Team

Super !!!!!

Have ordered a few times from this Company before and have been assured that the cakes are SUPER but never seen for myself until now. Ordered this for my Husband's birthday ... the cake is amazing but what was even more impressive was the attention that was put into the packaging to keep the cake in the best condition possible so that it arrived still thoroughly frozen. Great job !!!

Hi Jane!
We are delighted to hear that you enjoyed our Black Forest Gateau and that it made your husband's birthday even more special. We take great pride in our cakes and always strive to provide the best quality and service to our customers. Thank you for your kind words about our packaging. We understand how important it is to keep the cake in perfect condition during delivery. We look forward to serving you again soon!

Kind regards, The PV Team

Bought two

Bought two chocolate cakes for my two daughters birthdays
Absolutely delicious and they loved them

Hi Heidi! Thank you for choosing our Chocolate Forest Fantasy Cake for your daughters' birthdays! We're thrilled to hear that they loved it and we hope it made their special day even more memorable. Thank you for the feedback and we hope to see you again soon. Kind regards, The PV Team

Delicious cake!

It was absolutely delicious and fresh! Also beautifully presented.

Hi Zana! Thank you for your kind words! We're thrilled to hear that you enjoyed our Chocolate Forest Fantasy Cake. Our team takes great pride in not only creating delicious cakes, but also ensuring they are beautifully presented. We appreciate your support and hope to see you again soon! Kind regards, The PV Team

Absolutely beautiful and delicious

Arrived on time and the packaging was great.
The cake is not just beautiful but delicious as well.
Ordered the cake for my puppy’s first birthday (though she was not fed this cake) and added a few decor items to it. Turned out beautiful.

Hi there!

We are so glad to hear that you loved our Tropical Paradise Dream Cake! We take pride in creating beautiful and delicious cakes for our customers. It's wonderful to know that you enjoyed the packaging and that it arrived on time. We hope your puppy had a great first birthday and we're happy to have been a small part of it. Thank you for choosing our cake and for taking the time to leave us a review. We appreciate it!

Kind regards, The PV Team

Lovely beautiful cake

Excellent cake and great delivery

Hi Pari! Thank you for your kind words and for taking the time to leave a review! We're delighted to hear that you enjoyed our Dubai Chocolate Cake and that our delivery service met your expectations. We hope to have the pleasure of serving you again in the future. Have a lovely day! Kind regards, The PV Team

Very tasty

Such a great idea beautiful packaging and yummy cake

Dubai chocolate heaven

I ordered it for my partner bday! I usually order from Patisserie Valerie. We all love it! Specially the pistachio mix in middle. For sure must to try cake💚

Hi Martina! Thank you so much for your kind words about our Dubai Chocolate Cake. We are thrilled to hear that it was a hit for your partner's birthday and that you all enjoyed the pistachio mix in the middle. We hope to see you again soon for more delicious treats! Kind regards, The PV Team