Customer Feedback

We really value your feedback and love hearing about your fabulous occasions!
Based on 40347 reviews
75%
(30388)
9%
(3595)
6%
(2573)
2%
(949)
7%
(2841)

Ordered for mothers day, came next day packaged well. The cakes were fresh when they arrived and lasted us a week with proper storage.

Absolutely delicious!

Ordered this for my son's 9th birthday and we were so impressed. Really well presented and the cake is so tasty. Next day delivery is super helpful if you're not very organised like me! Will order again.

Hi Sophie! Thank you for taking the time to leave such a sweet review! We are thrilled to hear that our Chocolate Football Cake was a hit for your son's 9th birthday. We are happy to hear that our next day delivery option was helpful for you. We can't wait to have you order from us again in the future. Thank you for choosing our cake for your special occasion.

Delightfully Delicious!!

Absolutely delicious! I wasn't expecting this to be so light and yummy! Will definitely order this again.

Hi Trish! Thank you so much for your kind words and for taking the time to leave a review! We are thrilled to hear that you enjoyed our Lemon Meringue Magic Cake. It's definitely one of our favorites too! We can't wait to have you as a returning customer. :)

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Rose Cake
Sally Barber
Just delicious!

Oh my! What an utter delight! This cake was beautiful, and a delicious birthday treat for my daughter. We all absolutely loved it!So much more than I could have imagined. Not overly sweet, wish I’d ordered a larger one! Delivery excellent. Might not wait for a celebration to order another one!!!!

Hi Sally! Thank you so much for leaving such a lovely review for our Rose Cake!

We’re absolutely delighted to hear that it was a delicious and beautiful birthday treat for Lily. It means a lot to us that the cake exceeded your expectations and was enjoyed by all. While we’re sorry there wasn’t more to go around, we’re so pleased to know the delivery was smooth and that it all went down well on her special day.

We’d love to be part of your next celebration — or even just a well-deserved treat!

Love it

Really delicious chocolate cake

Hi Dorothy! Thank you so much for your positive feedback! We're thrilled to hear that you loved our Chocolate Dinosaur Cake. It's definitely one of our favorites too. We hope to see you again soon!

Lovely Birthday Cake!

The cake was moist and a joy to eat! It came exactly as stated and was packed exceptionally well. We received exactas shown in the pictures. Thank you and I will definitely ordering again for birthdays!

Hi there! Thank you for leaving such a lovely review for our Chocolate Fudge Cake (Ve)! We're so happy to hear that it was a hit for your birthday celebration and that it arrived exactly as shown in the pictures. We take great care in packing our products to ensure they reach our customers in perfect condition. We look forward to serving you again for future birthdays or any other special occasion. Thank you for choosing Patisserie Valerie!

Great variety of cakes & perfect for picking bits of each

As someone who finds one large slice of cake a bit monotonous, I love this option of 10 slices of a variety so I can have a little sliver of each.

Hi Erin! Thank you for your kind review! We're delighted to hear that you enjoyed our Pick & Mix 10 Slices of Cake. We agree, having a variety of cakes to choose from is the perfect way to mix things up and satisfy your cravings. We appreciate your support and hope to see you again soon. Happy cake picking!

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Rainbow Cake
Genevieve
Such a special surprise

Bought this for a dear friend who turned 12. She felt so special and loved every crumb!

Hi Genevieve! Thank you for your kind review! We are so happy to hear that the Rainbow Cake was a special surprise for your friend's 12th birthday. Making our customers feel special is what we strive for. We hope to have the opportunity to create more delicious memories for you and your loved ones. Have a sweet day!

Perfect birthday cake

So pleased with this cake. Not only pretty in pink on the outside and inside but tasted so light and fluffy perfectly mixed with the jam and cream but so impressed with the delivery service! Would absolutely recommend and also will be ordering again.

Hi Amanda!

Thank you so much for your lovely review! We're thrilled to hear that you enjoyed our Pink Candy Stripe Gateau for your birthday. We strive to make our cakes not only visually appealing, but also delicious in taste. We're also glad that our delivery service met your expectations. We truly appreciate your recommendation and look forward to serving you again in the future.

Gorgeous cake

Gorgeous cake - ordered for my son's birthday, and he was delighted with it!

Hi there! Thank you so much for your lovely review! We are thrilled to hear that your son enjoyed our Rainbow Cake for his birthday. We hope to have the opportunity to create more gorgeous cakes for you in the future. Have a wonderful day!

great

fantastic cake

Hi Bilal! Thank you so much for your positive feedback! We're thrilled to hear that you loved our Luxury Nutella Crunch Dome Cake. It's always our goal to deliver fantastic products to our valued customers. We hope to see you again soon!

Perfect Service and Exceptional Quality!

I purchased a birthday cake voucher from Patisserie Valerie and was truly impressed! We ordered a £40 cake, but the care and attention given to the packaging alone felt worth £30 — with ice packs and a special delivery service ensuring it arrived in perfect condition. The cake tasted incredible, absolutely delicious. Overall, an excellent company offering outstanding service for the price. I wish I could give more than five stars

Hi Ilker! Thank you so much for taking the time to leave us such a lovely review! We are thrilled to hear that you had a positive experience with our birthday cake voucher and that you were impressed with the care and attention put into the packaging. We pride ourselves on providing exceptional quality and we are glad that it showed in the taste of our Classic Strawberry Gateau. Your kind words mean a lot to us and we hope to have the opportunity to serve you again in the future. Thank you for choosing Patisserie Valerie!

Absolutely perfect

Gorgeously delicious flavours and textures. Absolutely beautiful in appearance. Packaged excellently. Service was prompt and very professional. Cake wqs delivered frozen which means you can freeze at home if not needed the same day. Can't wait to order again!

Hi there! Thank you so much for taking the time to leave such a lovely review! We're thrilled to hear that you enjoyed our Ice Cream Cone Drip Cake and that it was packaged and delivered to your satisfaction. We always aim to provide prompt and professional service to our customers. We can't wait to have you order from us again soon!

Loved it

Got this for my Mum's birthday, it went down a treat with the whole family.
Will absolutely be buying from here again

Hi Rhiannon! Thank you so much for your lovely review. We're thrilled to hear that you and your family enjoyed our Lotus Biscoff Cake for your Mum's birthday. We're happy to have been a part of such a special celebration and we look forward to serving you again in the future. Have a great day!

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Coffee Cake
Lynne Campbell
Lovely celebration cake

We ordered this for my Dad’s 70th birthday celebration meal. His favourite thing is a cup of coffee so it seemed the perfect choice. Honestly, I was a bit nervous about getting a flash frozen cake delivered but the whole process was smooth and well calibrated. The cake arrived safely in one piece the day before the meal and was easily defrosted as per guidelines on the website. It transported easily because of the protective packaging, and my fears were u founded.
The cake itself was light and delicious and we really enjoyed it. We had a party of 15 and there was a decent couple of portions left also so although it seems petite it really does serve the amount promised.
All in all I couldn’t fault the service or the delicious cake! I want another it was so tasty!!

Hi Lynne! Thank you so much for your wonderful review! We’re delighted to hear that the Coffee Cake was the perfect choice for your Dad’s 70th birthday celebration. It’s fantastic to know that it exceeded your expectations, especially after any initial concerns about delivery and defrosting. We take great care in packaging our cakes, so we’re glad it arrived safely and was easy to prepare.

We’re thrilled that you and your guests enjoyed the cake — and that there were even some portions left to enjoy later! We’d love to bake for you again, and we can’t wait to see what cake you choose next.

Thanks again for your kind words, and we look forward to serving you in the future!

Pick and mix

Delicious cakes, arrived on time everyone enjoyed them. It would be nice if there were more vegan options within this collection.

Hi Rachel! Thank you for taking the time to leave us a review. We are happy to hear that you and your guests enjoyed our Pick & Mix 10 Slices of Cake. We appreciate your suggestion for more vegan options and will definitely take it into consideration for future collections. Thank you for your support and we hope to serve you again soon.

Lovely cake! Beautifully presented. Loads of berries and not excessively sweet! Made an amazing birthday cake for my friend

Hi there! Thank you for your kind words and for taking the time to leave a review. We are thrilled to hear that you enjoyed our Lemon & Blueberry Dream Cake. Our goal is to provide delicious and visually appealing products, so we are delighted that it made for a perfect birthday cake for your friend. We appreciate your support and hope to see you again soon!

Love this cake !!

Cake was delivered on time and very tasty.
Definitely buy it again!!

Hi Kanitta! Thank you for your positive feedback on our Pink Candy Stripe Gateau! We are delighted to hear that you loved our cake and that it was delivered on time and tasty. We look forward to serving you again in the future. Thank you for choosing Patisserie Valerie!

A Wow of a cake

Delicious chocolatey delight. Moist sponge. Can't wait to try another cake from Patisserie Valerie

Hi Gary! Thank you for taking the time to leave such a lovely review for our Chocolate Orange Delight Cake. We're thrilled to hear that you enjoyed its rich chocolate flavor and moist texture. We can't wait for you to try another one of our cakes at Patisserie Valerie! Thank you for choosing us and we hope to see you again soon.

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Black Forest Gateau
Rachel Kwong
Cherry Delicious

Ordered for my brother’s 50th birthday as his favourite flavour, it was delicious, the sponge was so soft and tasty cherries, I brought the 8” and 8 of us polished it off so would recommend getting a bigger size. Delivery was punctual and the cake was well packaged. Thank you 😊

Hi Rachel! Thank you so much for your lovely review! We’re thrilled to hear that the Black Forest Gateau, our Cherry Delicious, was a hit for your brother’s 50th birthday. It’s wonderful to know everyone enjoyed the soft sponge and tasty cherries! We’re also glad the delivery went smoothly and the cake arrived safely. Thank you again for choosing Patisserie Valerie for such a special celebration. We hope to bake for you again soon!

Light and delicious

This cake was loved by everyone! All agreed it was light, tasty and beautiful to look at. Would highly recommend - one of the best birthday cakes I’ve ever eaten!

Hi Liz! Thank you so much for your kind review! We are thrilled to hear that our Lemon & Blueberry Dream Cake was a hit at your birthday celebration. We take pride in creating delicious and visually appealing cakes, and we are happy to hear that it was enjoyed by all. We appreciate your recommendation and hope to see you again soon!

Great Cake Exemplary Service

Thank you so much for delivering the cake in such a timely fashion to my cousin on his 80th birthday. I am told it was delicious - sadly I was not there to eat it!

Hi James! Thank you for taking the time to leave such a lovely review for our Chocolate Fudge Cake (Ve). We are delighted to hear that your cousin enjoyed it on their 80th birthday! We strive to provide exemplary service to all our customers and we are happy to know that we were able to deliver the cake in a timely fashion. We hope to have the opportunity to serve you again in the future.

Great

All of our family members enjoyed the cake. Not too sweet. Perfect mix of sweet and sour. Definitely better than other cake brands that make cakes too sweet.

Hi Sofia! Thank you for your feedback! We are thrilled to hear that you and your family enjoyed our Sunny Citrus Delight Cake. Our goal is to create a perfectly balanced flavor that is not too sweet, and we are happy that we achieved that for you. We appreciate your support and hope to have you as a satisfied customer again in the future.

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Classic Habana Gateau
Sylvia Krepska
Amazing service and delicious cake!

Amazing service. Delicious cake!

Hi Sylvia! Thank you for your wonderful review! We are delighted to hear that you enjoyed both our service and our Classic Habana Gateau, especially for such a special occasion as an 80th birthday. We strive to provide the best experience for our customers, and we are thrilled that we were able to meet your expectations. We hope to see you again soon for more celebrations!

Amazing taste

The cake taste absolutely delicious if you are chocolate and raspberry lover. Would be even better if between the layers can be found more raspberries

Hi Teddy!

Thank you for your lovely review! We're glad to hear that you enjoyed the taste of our Chocolate Fudge Cake (Ve). We appreciate your feedback about wanting more raspberries between the layers - we'll definitely consider that for future batches. Thanks for choosing our product and have a sweet day!