Hi Lurdes! Thank you for your positive feedback! We are thrilled to hear that you enjoyed our Ultimate Raspberry Ripple Cake. We can't wait for you to try it again. Have a sweet day!
Given as a gift. Very much appreciated by the recipient. Very good communication about delivery. Their customer service was great in changing the delivery address. Good value for money, apparently great quality of food. Delivery one time. As a giver of gifts I will certainly use them again.
Hi Gale! Thank you for your kind words and for choosing our Prosecco Cream Tea as a gift. We are happy to hear that your recipient enjoyed it and that our customer service team was able to assist with changing the delivery address. We appreciate your feedback and look forward to serving you again in the future. Cheers!
Arrived in great packaging and kept in excellent condition until the next day when we used it. Cake itself was delicious and enjoyed very much.
Hi Jay! Thank you for your review! We are thrilled that you enjoyed our Lotus Biscoff Cake and that it arrived in perfect condition. We take pride in ensuring that our products are of the highest quality for our customers. Thank you for choosing our cake and we hope to see you again soon!
Hi Alex! Thank you for taking the time to leave us such a glowing review! We are thrilled to hear that you enjoyed our Mango & Passionfruit Cake as your birthday cake. We take pride in using only the freshest ingredients to ensure our cakes are not only delicious but also visually appealing. We appreciate your recommendation and hope to see you again soon!
I did expect slightly bigger but the cake itself is beautiful. Quite sweet some might say but then that's how I like my cakes. I will definitely be ordering from here again.
Hi Ali! Thank you so much for your kind words! We’re thrilled to hear the chocolate cake was a hit for your daughter’s 21st celebration! We’re so happy we could help make the day even sweeter. Hope to bake for you again soon! 😊
Ordered 2 cakes for my twin sons’ 21st birthdays. I was a bit nervous about ordering on-line but I needn’t have been. They arrived on designated day and packaging was perfect - ensuring they were both in good condition for the big event. Cake was delicious (chocolate drip and espresso martini). I would attach pics but they didn’t last very long! 😋 Thank you for taking some of the stress out x
Hi Julia! Thank you so much for sharing your experience! We're so glad the cakes made your twin sons' 21st birthdays even more special! It’s great to hear everything arrived safely and that they were a hit—especially with those flavors! 😋 We’re honored to have helped take some of the stress out of your celebration. Thanks for choosing us, and we hope to be part of more special moments in the future!
I ordered this for my friends birthday, the sponge was nice and light and the filing complemented it so well. It looked neat and tasted delicious.
Thank you for your lovely feedback! We're so glad to hear that the cake was a hit for your friend's birthday! 😊 It’s wonderful to know the sponge and filling were just right. We truly appreciate you choosing us, and we look forward to baking more delicious treats for you in the future!
Delivered on time, careful packing arrived perfect and was a delicious cake that even impressed italians! A Winner.
Thank you so much for your wonderful feedback! We're thrilled to hear that the cake was a hit, especially with your Italian guests! 😊 It’s great to know everything arrived perfectly and on time. We’re so happy we could be a part of your celebration! Looking forward to serving you again in the future!
Hi Amira! Thank you for your feedback! We’re so happy to hear that you enjoyed the S'mores Cake on your birthday. We hope it made your celebration even sweeter!
We look forward to serving you again in the future.
I bought this for my friend for her birthday and we both absolutely loved it, everybody did that tried it? It was definitely a good choice. It looked fantastic but also tasted delicious. Very happy with this cake and would order it again for special occasion. It was also delivered on time and defrosted that day to be eating the following day really good service and definitely definitely will order again in the future.
I ordered this cake for my son’s 3rd birthday, delivery was on time, well packaged, came intact, the taste is magical especially the icing on point, it just melt in your mouth. I gave some to a friend and she made me order one for her daughter’s 3rd birthday. My friend and I are going to order again in march and in April for my girl’s first birthday👌👌👌
Hello Priscilla! Thank you for your amazing review! We're delighted to hear that your son's birthday cake arrived on time, perfectly packaged, and tasted magical. It’s wonderful to know that you and your friend loved it so much that you’re planning to order again—what a compliment!
We can’t wait to be a part of your upcoming celebrations in March and April. Thank you for your support, and we look forward to baking for you again soon!
This cake was so incredible. I've had black forest gateau cake from supermarkets and it tends to be a little too liquidy, and the taste of the sauce is a bit much, just slightly. This cake was perfectly balanced. It was super soft; softer than a regular sponge type cake as it is a black forest gateau but not so soft that it falls apart; it was just right in terms of texture. The flavour was so good - not too sweet but not at all bland; it was like, you could keep eating it and eat piece after piece and you would never feel like you had eaten too much and you would never feel like you wished it was sweeter. I am thinking about buying another one for no special occasion, just to have one to eat in the evenings. My wife wanted this cake for her birthday but I normally prefer chocolate cake myself but often these end up being too sweet / too heavy. I'm getting this one for my birthday this year.
Hi John! Thank you so much for your amazing review! We’re absolutely thrilled to hear how much you loved our Black Forest Gateau. It’s wonderful to know that the balance of flavours and texture was just right for you, rich yet light, indulgent but not overwhelming.
We love that you’re already thinking of getting another one just because it’s always a great time for cake! And what a lovely choice for your wife’s birthday. We’re honoured that you’ll be celebrating your own special day with the Black Forest Gateau as well.
Thanks again for your kind words and support. We can’t wait to bake for you again soon!
Delighted with the cake, sponge was light and tasty, the icing was a massive hit with the kids and the macaroons were crispy and delicious! My only ‘complaint’, which has been fed back via email, is the delivery! Despite the box having “this way up” all round it DHL still dumped it on the doorstep of it side! Thankfully no major damage that wasn’t resolved with a pallet knife 😁
Perhaps plastering “FRAGILE- HANDLE WITH CARE” might encourage DHL to treat it a bit better.
Hi Eric! Thank you for your lovely feedback! We're delighted to hear that you enjoyed the Pink Candy Stripe Gateau and that it was a hit for the 50th birthday celebration. The light sponge, delicious icing, and crispy macarons all sound like they went down a treat!
We’re really sorry to hear about the way DPD handled your delivery. While we do label our packages to indicate the correct handling, we understand how frustrating it must be when couriers don’t follow instructions. We’ll certainly pass your feedback on to DPD and explore additional ways to ensure our cakes are treated with even more care in transit.
Thank you again for your support—we truly appreciate it! If there’s anything else we can do for you, please don’t hesitate to reach out.
Amazing cake , I would recommend it.
Packed perfectly, although I had to wait a little for it to defrost, but this is understandable, because it came from far away, and was packed so that it would not melt, it arrived in excellent condition! Thank you
Hello Diana. Thank you for your wonderful review! We’re so pleased to hear that your Decadent Chocolate Drip Cake arrived in perfect condition and that you enjoyed it. We truly appreciate your understanding regarding the defrosting time—it’s all part of ensuring the best quality upon arrival.
We’re grateful for your recommendation and hope to bake for you again soon!
This was a thoughtful gift sent to me from friends when I'd lost someone very close to me.
The chocolate cake was, quite simply, the best I've ever had (and i'm not young!).
5 stars!
Hello Dan. We’re truly sorry for your loss, and we’re glad that our chocolate cake could bring even a little comfort during such a difficult time. It means so much to us that you enjoyed it and found it to be the best you’ve ever had.
Thank you for taking the time to share your kind words. Wishing you strength and support from your loved ones.
I sent this gift box to my boyfriend. My boyfriend loved the pastries. I'm looking forward to ordering from them again!
We had some problems with the delivery, which was my fault because the address was wrong, but the Valerie Patisserie team was incredible. They always replied to all my emails quickly and sympathetically and made sure my surprise arrived for my boyfriend. It's the best customer service I've ever had and I can't recommend ordering enough!
Hello Damaris. Thank you so much for your kind words! We’re delighted to hear that your boyfriend loved the pastries and that we could help ensure your surprise arrived safely. Your appreciation truly means a lot to our team!
We look forward to your next order and being part of another special occasion. If you ever need anything, we’re always happy to help!
Ordered for a family wedding. A lovely alternative to a fruit cake.
I was sent a text on the delivery day with a two hour time slot, which they kept to.
The cake arrived well packaged and the venue kept it on their fridge until we needed it and it only needed lifting out of the packaging straight onto a cake stand.
The sponge was light moist and tasted great. I would buy it again and recommend it to anybody. Good value for the cake including delivery.
5 stars all around.
Hello. Thank you so much for your wonderful review! We’re delighted to hear that our Vanilla Two Tier Wedding Cake was a perfect fit for your family wedding and that the delivery process was smooth and convenient for you.
It’s great to know that the sponge was light, moist, and delicious, and we truly appreciate your kind recommendation. Your satisfaction means a lot to us, and we’d be honored to be part of your future celebrations!
Thanks again for your support and for taking the time to share your experience.
This cake not only looks amazing but tastes amazing too. The sponge is so light and perfectly moist. Would definitely buy again.
Hello Pammie. Thank you for your fantastic review! We’re delighted to hear that you loved the Vintage Valentine's Heart Cake, both in appearance and taste. It’s great to know the light and moist sponge was a hit!
We truly appreciate your support and look forward to welcoming you back for another delicious treat soon.
Bought this Raspberry RIpple Gateux Cake for Valentines Day it was absolutely delicious exceeded all our expectations can't praise it enough and the bonus is we have another portion for today 😋
Hello Dot. Thank you for your fantastic review! We’re absolutely delighted to hear that the Raspberry Ripple Gâteau exceeded your expectations and made your Valentine's Day extra special. Knowing you enjoyed it so much—and even had some left for the next day—makes us so happy!
We truly appreciate your support and can’t wait to serve you again soon.
Ordered for a special birthday. Arrived in perfect condition . It was light and delicious , lovely flavour of lemon which combined beautifully with the blueberries. Everyone from 5 to 75 loved it! Not a crumb was left sadly.
Hello Caroline. Thank you for your wonderful feedback! We’re delighted to hear that the Lemon & Blueberry Dream Cake arrived in perfect condition and was enjoyed by everyone, from 5 to 75—that’s the best kind of celebration! The combination of lemon and blueberries is definitely a favourite, and we’re so pleased it was a hit.
While we wish there had been a crumb left for you to enjoy later, we take it as a sign of a truly delicious cake! We appreciate your support and look forward to serving you again in the future.
Delivered on date selected
Delicious jam and cream sponge cake which was devoured by all.
Will definitely use Patisserie Valerie in the future
Hello Amanda. Thank you for your lovely review! We’re so pleased to hear that your Sweet Treat Sundae Cake arrived on time and was enjoyed by everyone. It’s wonderful to know that the delicious jam and cream sponge was a hit!
We truly appreciate your support and look forward to serving you again in the future.
The cake was perfect for my daughter’s 21st birthday. Arrived on time. Beautiful looking cake and tasted divine - perfect, highly recommend.
Hello Jules. Thank you for your wonderful feedback! We’re so happy to hear that the Red Velvet Cake was perfect for your daughter’s 21st birthday. It’s great to know it arrived on time, looked beautiful, and tasted divine!
We truly appreciate your recommendation and look forward to serving you again for future celebrations.