Customer Feedback

We really value your feedback and love hearing about your fabulous occasions!
Based on 42032 reviews
76%
(31738)
9%
(3713)
6%
(2654)
2%
(998)
7%
(2929)
Truly scrumptious!

Bought for my daughters birthday rather than the usual big cake. These were beautifully packed and safely delivered on time and looked and tasted amazing. They were exactly the right portion size for everyone and she had some take home for later. These were a hit with the family. I would definitely recommend and would not hesitate to use Patisserie Valerie in the future for occasion cakes.

best packaging ever

i love the way the package has been done…it kept the cake last longer and stable. The fact that the celebration was held in Wales. Valerie helped me to make the event happen. Thank You.

Summer Quartet sponge cake gift box

Sent this letterbox cake to my son in Scotland. Was informed at every stage of delivery process. Cake arrived exactly on time and apparently was delicious. First time using Patisserie Valerie but will definitely use again.

Amazing Cake

An amazing tasting cake, with great crunch and smooth, sweet texture and flavour throughout!

J
Vanilla Two Tier Wedding Cake
Jacqueline Mcatear
Decadent

Delicious soft fresh sponge and icing.

Wedding cake

It arrived on perfect time and instructions were very easy to follow! Had compliments about how nice the cake looked and tasted!!! Highly recommended.

Lovely cake!

Great delivery, lovely moist cake. Everything was easy, great service 👌

Delicious!

Overall a fantastic cake…delivery was perfect & cake was delicious. Unfortunately We were unable to locate the personalised chocolate message for the top as it got thrown out with the box. It was very difficult to see/find in the box and We found it after the event. We had to improvise a bit with the decoration. Feedback would be to make any personalised cake messages clearly labelled in a bright visible bag rather than a small cellophane bag.

Absolutely delicious

Exactly as described, went down well with everybody!

Delicious cake

Cake was amazing to look at and taste. Very pleased with delivery and packaging as well.

Lovely rainbow cake

My daughter requested a rainbow cake for her birthday party and this fit the bill perfectly- she loved it and it was demolished within minutes! Looks and taste amazing. Will order from here again x

Excellent

Lovely moist cake - defrosted well in fridge
Will defo order again!!!

Birthday gift

The communication throughout this order was excellent. I was kept informed of delivery times which was helpful - the recipient was very pleased with the surprise and I’m assured the brownies were delicious !

S
Dubai Chocolate Cake
Sharon Wilson
Dubai chocolate cake

I ordered this for my daughters 21st Birthday, the ordering was easy, confirmation and updates were great and delivery from DPD with dry ice meant the cake came in great condition, the taste was amazing and it went down a treat, will certainly order again, tasted and looked amazing.

Very tasty
10/10

Absolutely lovely

This box was lovely, every slice made perfectly and was exactly what we needed to help us choose what full size cake to buy.

Wonderful cakes

The cakes looked and tasted wonderful.

Birthday Cake

I had ordered it for my husband's birthday party and it was a hit. My husband loved his birthday cake plus the others as well who tasted it.

Great cake

Beautiful cake even through delivery driver threw it upside down into the porch. Because it was so well packed it did t make a difference. We bought it for our mum and dad’s 65th anniversary as they always loved Neapolitan ice cream and it tasted exactly like it. Light, creamy and tasty

Dubai cake

Ordered this cake for my daughter’s 21st birthday, really wasn’t expecting it to be as delicious as it was, with it being frozen, but Wow.. very tasty and even my dad said it was lovely and he’s a critic of everything believe me!! I jazzed it up a bit some decorations and it turned out great.. thank you

Super delicious

Lovely looking cake and super delicious, my family enjoyed it.

Mad for Mango & Passionfruit Cake..

I had an cake years ago from Patisserie Valerie that I had not enjoyed but I thought I'd give this cake a go.
It was really nice. I took a while to defrost but the measure of how this cake was enjoyed was every plate returned clean -
The brownies didn't move quite as much.

Great addition to PatVal Cakes

Contrasting flavours mixed well, very enjoyable and more-ish.

Great cake!

Ordered this cake for my father's 60th. It was small but perfectly formed as it was only for 3 of us (with leftovers). Arrived surrounded in dry ice the day of his birthday as selected. It was delivered by DPD and there wasn't any choice of when it would be delivered but luckily it was before midday.
This cake was left on the counter to defrost and though we didn't end up eating it until 9 hours after arrival, it held up well.

Taste profile:
The sponges are light and fluffy like a madeira rather than super-hydrated with simple syrup as some cakes are. My preference is the latter but it was still tasty.
The chocolate layer was legitimately chocolate-y and surprisingly rich from its chocolate buttercream, this was contrasted with a sweet strawberry jam in the pink layer. And the rest of the buttercream is very light, not sugary, more reminiscent of fresh cream than any other buttercream I've had.
It's a tasty cake that really does invoke the feeling of eating a neopolitan ice cream especially as we ate it slightly melted lol. Overnight in the fridge the icing firmed up.

I could really appreciate the logistic complexity of handling various layers, colours and flavours in one cake. Baking this at home would've been a nightmare as a novice, so it was definitely worth paying for that convenience to get something a bit unique. And it was a fun eating experience, very moreish given that you've got 3 cakes in one.

That being said, I probably wouldn't have bought it if wasn't reduced by the £5 it is at the moment. I'm happy to spend the money on the cake but the £7.95 delivery should be baked into price. The cake will always need the care that was taken to package it, so I'd prefer that to be part of the cake price upfront.

All in all, we were happy because we wanted something a bit unique as a cake but familiar as a flavour. My dad loved it, immediately had a second helping and it made his 60th that much more special.

Incredible

My wife bought me this for my birthday ( yes I’m 42 😂) , it is by far the best chocolate cake I’ve eaten and believe me I’ve tried more than my fair share over the years .
I’d recommend not only the cake but the company for everything from the delivery to the final bite.
Thank you